DQS Nigeria | System Certification

Quality Management

ISO 9001 – Recognize expectations – control processes – ensure success

More than one million certified companies in the world take advantage of the notable ISO 9001 standard as a tool for managing their organization and for improving their performance continuously. The standard contains internationally applicable requirements for the quality of products, services and development.

A company’s QM system is operating effectively when clear corporate goals have been defined; achievement of these objectives needs to be reflected in measurable results – based on meaningful key indicators that result from efficient and transparent processes. The best evidence for the quality ability of an organization is continuously improving results.

Eight management principles provide orientation for the task of managing an organization in a focused and systematic manner, and to ensure continuous improvement. The first of the eight principles of quality management requires consistent customer orientation – the most important thing for business success.

Benefits for your organization:

  • Win customer confidence
  • Increase customer satisfaction
  • Foster employee motivation
  • Clearly define responsibilities
  • Make decisions based on facts
  • Establish efficient and effective corporate processes
  • Minimize corporate risk
  • Initiate continuous improvement
  • Save time and operating costs
  • Prevent errors instead of correcting them
  • Improve corporate image
  • Reduce information gaps
  • Be able to react to changing market conditions in advance

Occupational Health & Safety

BS OHSAS 18001 – Jobs and work flows quality, environmental and safety

Does your company invest in miss-outs?

More than 250,000,000 – that is the number of on-the-job accidents worldwide in the year 2007. A horrible figure in light of the many lives that have been affected, but also alarming in respect of the costs organizations have to bear on account of working time lost – not to mention the burden placed on social systems for treatment and disability payments.

At the same time, an increasing number of companies throughout the world choose to implement occupational health and safety management systems. And where that happens, the number and severity of on-the-job accidents and job-related health damage are in sharp decline. In these companies, workplace health and safety is considered a management responsibility, in order to take better care of employees and to set an example for others. Simultaneously, corporate perspective is shifting more and more towards a process-oriented, holistic view of jobs and work flows, now viewing them from a quality, environmental, and workplace safety standpoint.

Environmental Management

ISO 14001 – Balance between economy and ecology

… for all organizations building their company philosophy on an active environmental management while documenting their environmental activities.

Since its publication in 1996, more than 150,000 organizations world-wide have an implemented and certified management system according to ISO 14001. This increasing popularity demonstrates that any organization or business sector can benefit from the positive impact. Due to their own positive experiences, many ISO 14001 certified companies are asking their suppliers for this kind of certification in turn, particularly in the area of automotive supply.

On account of the standard’s compatibility with ISO 9001 (quality management), an increasing number of organizations choose to implement integrated management systems, in order to take advantage of the synergies. Environmental, quality, and occupational health and safety management systems (BS OHSAS 18001) are fundamental tools of corporate management; their use demonstrates acceptance of responsibility, and the intention to prevent the waste of resources.

Benefits for your organization:

With an environmental management system certified to ISO 14001, organizations can:

  • improve their operational environmental protection
  • achieve legal certainty through systematic observation of relevant environmental legislation and regulations
  • reduce environmental risks
  • improve their environmental performance, to include the environmental quality of products and services
  • realize cost savings by way of systematic and proactive thought and action
  • foster employee identification, motivation and commitment
  • promote confidence of the public, customers, agencies, banks, and insurers
  • enhance their image and competitive ability – both nationally and internationally
  • fulfill customer requirements

ISO 27001 – Getting a grip on Information Security

There are many dangers when handling information. Some may be a hazard to the continued existence of your company. An information security management system (ISMS) according to ISO 27001 lets you take charge by identifying threats and weaknesses.

With this knowledge, you create strong protective shields and transform weaknesses into strengths. Show those strengths – with a DQS certificate for your ISMS. This proves to your customers, the general public and government that in your company, information security is not a weak spot. And it turns risks into success factors.

Information is a corporate asset!

No different from know-how or material resources, data systems and networked information are part of an organization’s treasure chest. To protect them from theft or just careless actions, make use of ISO 27001 and its preventative approach, in order to put preventative measures before corrective ones.

With the international standard as a guiding principle for management, you succeed in safeguarding the goals of confidentiality, availability, integrity, authenticity and reliability of information. To put it more clearly: you actively protect yourself against external disturbances, technical faults, negligence, espionage or misuse of information, while increasing legal certainty and reducing liabilities.

Good news for quality managers: ISO 27001 fits the concept

You are already profiting from a quality management system according to ISO 9001, but want to pay more attention to information security? In that case, the strategic enhancement of your QM system by integrating an ISMS is the next logical step. Such integration is even easier, because ISO 27001 is structured much like ISO 9001. In addition, your QM system will receive new impulses for the interaction of processes. An ISMS treats information transfer issues with the objective of avoiding system discontinuities, thus increasing process efficiency.

Here’s how it works

Approach a stable ISMS step by step. Your guideline for this: ISO 27001. Increase awareness for pitfalls in handling information. Analyze processes – and take customer expectations into account, as well. Identify threats – and weigh them by incidence rate. Eliminate or minimize risks before they have negative effects. Introduce supportive security measures, e.g. for the power supply or access regulations. Afterwards, the logical next step is a certification audit. As an independent third party, we prove that you conform to the norm – and thereby create trust both internally and externally.

Your advantage

An ISMS according to ISO 27001 strengthens your organization in an essential aspect: information security. The DQS certificate is proof positive of the effectiveness of your security measures.

Supply Chain Security

ISO 28000 – Security Management System for the Supply Chain

ISO 28000 is a security standard for all organizations that are part of a supply chain; starting with production, warehousing, distribution (to include the entire chain of transport by road, rail, sea, or air), all the way through to the recipient. With the implementation of a security management system according to ISO 28000, an organization improves reliability and security throughout the entire chain of supply. High-value merchandise or hazardous goods can be transported around the globe and stored more safely.

The standard is designed for organizations wanting to improve their safety processes in regards to prevention, implementation, traceability, and documentation. Furthermore, a security management system contributes significantly to increasing security awareness on all levels of the organization. Safety standards that have already been implemented (AEO, C-TPAT, TAPA, etc.) can be bundled into one comprehensive system according to ISO 28000. Internationally active organizations thus achieve faster, more cost-effective, and better documented processing of their day-to-day business.

 

Automotive

ISO/TS 16949 – Quality Management for Automotive Suppliers

The average car consists of 12,000 individual parts – 80 per cent of them originate with suppliers like you. That is reason enough for all auto manufacturers to watch with eagle eyes over quality along the entire chain of supply.

Besides the specific requirements of the OEMs (Original Equipment Manufacturers), there is a common, internationally recognized basis: ISO/TS 16949. This is the technical specification for quality management for suppliers in the automotive industry and an absolute “must have” for any company seeking entry into this market.

Beyond that, ISO/ TS 16949 is an invaluable parameter for the optimization of cost, time, and resources. Get yourself certified by DQS according to this standard in order to make transparent the quality of your performance, and to secure your market position.

Automotive: Global Market. Global Opportunities.

As a quality management system, ISO/TS 16949 has long become established. One of the reasons is formal in nature: the big car manufacturers have agreed to this standard under the umbrella of the International Automotive Task Force (IATF) and simply require certification to confirm implementation.

No matter whether you are a small or medium enterprise or a large conglomerate, or if you seek to gain, maintain or expand market access – this certificate is your ticket for entry to the global automotive supply sector. And irrespective of your size and importance to the whole, as a certified company, you improve process capability and reliability throughout the entire value-added chain.

“Quality is the product of technology and mentality”

This statement – a quote from the former Volkswagen manager, Professor Gerd Kamiske – summarizes the main focus of the standard.

Here’s how it works

Essentially, ISO/TS 16949 is based on the process-oriented ISO 9001. However, the chronological sequence for the certification of a site is precisely mandated by the IATF. For example, Stage 1 of the audit process, the system analysis, must be performed within a specific time frame. The same applies to Stage 2, the closing report and deviation management. Re-certification also requires good time management to ensure continuous validity of the certificate. That is why we exercise utmost care in planning your schedule, and when organizing your transfer audit to DQS.

Advantages and opportunities

  • Reduction of theft, vandalism, criminal acts, etc.
  • Implementation of appropriate security measures, after an analysis of risk
  • Increased security for value-generating processes (e.g. storage processes)
  • Bundling of various international security initiatives (ISPS, AEO, TAPA, …).
  • Improved customer confidence and less risk of liability

 

Food Safety

FSSC 22000 – Food Safety System Certification

Food Safety System Certification 22000 (FSSC 22000) is a robust, ISO-based, internationally accepted certification scheme for auditing and certification of food safety in the whole supply chain. FSSC 22000 uses the existing standards ISO 22000, ISO 22003 and technical specifications for sector PRPs, which were developed through a wide and open consultation with a large number of related organizations. ISO 22000 certified manufacturers can obtain full GFSI accepted FSSC 22000 certification by meeting the requirements of technical specifications for sector PRPs and the additional scheme requirements.

Benefits for your organization:

  • ISO-based supply chain approach.
  • GFSI accepted.
  • Use of existing, independent, inter­national standards.
  • ISO 22000, ISO 22003 and technical specifications for sector PRPs.
  • ISO/IEC 17021 accreditation (system & process approach).
  • Wide scope: food manufacturing (slaughtering and pet food included).
  • Stakeholder approval & commit­ment (industry, retailers, NGOs)
  • In depth and rigorous food safety audits.
  • Independent scheme management.
  • Transparency.

Food & Drink

Food Safety – The Taste of Trust

Besides their vital function, food and drinks also fulfill important social functions: a good meal provides pleasure and brings people together. But in order for consumers to enjoy their meals, efficient food safety systems must be in place.

Our holistic approach to food safety includes solutions for every step of the line: from manufacturing to packaging and from storage to transportation. Independent assessments do not only help you prevent incidents, they also prove your commitment to hygiene and safety to the public. Browse through our services below to find the approach that suits your needs.

All of the assessments we offer are based upon solid national and international standards. In order to guarantee that standards are adequate and up to date, we take into account the benchmarking scheme of the Global Food Safety Initiative (GFSI), and focus upon standards that have been formally recognized by the GFSI with the most current information as to which standards have been formally recognized.

Energy Management

ISO 50001 – Transparent flows of energy – improved energy efficiency – lower energy cost

The rising costs for energy, the need to handle resources responsibly, and the increase of global trade all require new and concrete approaches to energy usage in thought and deed. In view of stringent legal requirements for climate protection and incentives offered by various aid programs, sustainable energy management concepts continue to gain in significance.

The implementation of an energy management system often allows for simple organizational changes to result in significant savings, without any major investments.

The overall objective of ISO 50001 is to support organizations in their efforts to structure and implement a comprehensive energy management system, as well as to continually improve their energy performance. Based on the fulfillment of legal requirements, the identification and analysis of all energy-related considerations makes transparent the flows of energy, saves costs, and reduces greenhouse gas emissions. ISO 50001 assists organizations in their pursuit of energy-related objectives in a systematic, comprehensive, goal oriented, and sustainable manner.

Benefits for your organization:

  • Energy flows become transparent
  • Continual improvement of energy performance through continual monitoring of energy flows
  • Evaluation of design and procurement practices as they relate to energy performance
  • Identification of potential for energy savings through data analysis
  • Reduction of energy costs and greenhouse gas emissions
  • Strong, effective processes provide competitive advantages
  • Employee awareness
  • Adherence to legal requirements
  • Improved image
  • Stimulus for modernization

Hotels / Restaurants

Enhance safety, preserve the environment, increase comfort

In an age where customers have grown increasingly demanding, good is no longer good enough. Visitors also expect hotels to be clean, safe, and sustainable – and rightly so.

DQS Group offers the full range of national and international standards to suit the needs of hotels and restaurants, focusing on aspects such as hygiene, food safety, and quality management.

However, because these standards are of limited use to hotels and restaurants in their day-to-day communication with clients, DQS Group has also developed a Global Conformance Mark series for Hotels & Restaurants. The aim of the GC-Mark series is to provide visually attractive seals that can be used for promotional purposes. After an assessment by one of our qualified auditors, you can place a GC-Mark for Safety, Hygiene, or Sustainability on your website, flyers, and infrastructure.

Customers will enjoy their stay, in the knowledge that high standards are set and adhered to in your hotel.